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Telephone Operator

Sylmar, CA 91392

Posted: 04/10/2024 Job Number: 3307

Job Description

Global Service Resources is looking for a Phone Operator to join our team in Sylmar, CA.

Shift: Night shift 11pm-8am
Payrate: $24.50-$25/hr

Primary responsibilities:

· Assist callers with general information and provide information on access for services

· Verbal overhead page for all Emergencies using the public address system.

· Verbal overhead page for all approved announcements using the public address system.

· Assist in conducting Fire Drills and notifying appropriate departments.

· Provide after hour customer service center support using information systems and reference documents to look-up department contact information. Includes providing pager numbers to In-House Network.

· Contact and Log on-call Administration, Medical Staff and Medical Center personnel at home, on pagers as needed

· Facilitate approved long distance and international calls for OVMC Personnel

· Activate Joint Commission Notification for OVMC.

· Assist in conducting Fire Drills and notifying appropriate departments


* Code Red – Fires – log, verbal page and notify appropriate person, department and agency.

* Code Red – Chemical Fire – log, verbal page and notify proper person, department and agency.

* Code Blue - Cardiac Arrest – log, activate Code Blue Beeper and verbal page and notify appropriate person.

Support responsibilities:

Perform various clerical duties; including use of basic keyboarding skills in the preparations of documents or other reference materials.

Logs and keep record of equipment problems, long distance calls and incidental situations.

Provide various support and backup to the Staff and Supervisors of the Telecommunications Department

Note: Primary and supportive responsibilities are not limited to the tasks listed. Join our team today and contribute to our mission of delivering outstanding service to our customers.


Global Service Resources, Inc., is a national recruiter for IT professionals and Healthcare professionals throughout the continental United States. We specialize in government and private short term, per diem, and long-term contracts. We are located in Burbank, CA and take great pride in offering the best paying contract positions on the market! We make a great team! Let us get you to work!

All employees are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. E-Verify check will be conducted, and the successful candidate must pass the E-Verify check.

Since these contracts are highly competitive, we continuously source for candidates (even when there are no openings) to ensure a priority submission the next time a positions opens up.

Note: You will not receive the same benefits as a direct County employee. You will be eligible for Health and Dental Insurance at a Discounted Rate and 5 paid Sick Days after 90 days of employment.

Chrizel Vivas
(201) 578-3431 

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Chrizel Vivas

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About Sylmar, CA

Looking to take the next step in your career? Explore exciting job opportunities in the vibrant area around Sylmar, California! Nestled in the picturesque San Fernando Valley, Sylmar offers a perfect blend of urban convenience and natural beauty. With close proximity to hiking trails in the Angeles National Forest and attractions like the Nethercutt Museum and Mission San Fernando Rey de España, Sylmar provides a unique backdrop for professional growth. From enjoying delicious Mexican cuisine to catching a show at the El Portal Theatre or supporting the LA Dodgers at Dodger Stadium, Sylmar boasts a diverse culture and endless entertainment options. Start your job search today and discover the endless possibilities this charming region has to offer!